Join us at Linens Unlimited!

Linens Unlimited is a well-established Business to Business (B2B) family-owned company. Our brands are stocked in over 500 boutique retailers. We design, source & import products and distribute it to businesses all over Australia & New Zealand. Our products include home furnishings such as cushion covers, throws, bedding, kitchen linen, sleepwear, fashion & baby & children clothing & accessories. Our point of difference is that we only produce & source unique, traditional & quality products that are made of natural fibres such as linen & cotton.

We are looking for a mature, dedicated, flexible, energetic, self-motivated and enthusiastic permanent part-time Operations/Admin support. Hours are negotiable and there is a potential to work full time in 3-4 months time.

The main responsibilities of an operations/admin support are

  • Work with our wholesale Operations Manager and support the overall operation
  • The first point of contact either by phone or face-to face
  • Ensure that orders are processed and fulfilled in a timely manner
  • Maintain a clean, safe, efficient and positive working environment
  • Set an example of best service and support to deliver friendly and helpful advice to customers, including over-the-phone sales and face to face service
  • Recognise and support sales opportunities & priorities
  • Occasionally pick and pack to fulfil customer orders
  • Receive and allocate storage space for new items coming in
  • Keep the warehouse and office spaces clean and tidy, observing strict adherence to OH&S requirements
  • Participate in trade shows, requiring adhoc weekend work (negotiable)
  • Ensure that merchandising standards fit with business requirements
  • Assist with walk-in customers and support a positive in store experience
  • Liaise with the third-party courier & e-commerce operators on a regular basis
  • Assist in performing regular stock take
  • Work with online platforms like MYOB, Big Commerce & Fieldfolio


What we need from you

  • A positive mindset & personality that works well within a family business
  • A solutions-based way of thinking and willingness to learn
  • Previous experience working with MYOB & Big Commerce or any similar platform is considered advantageous
  • Previous experience in sales/accounts administrative environment
  • A passion for customer service
  • An ability to achieve results and standards working in a family-based business
  • Be approachable and confident when interacting with customers
  • Have an eagerness to learn about new products & genuinely appreciates the industry
  • Be confident to seize and drive sales opportunities
  • Strong analytical skill including basic technology troubleshooting


The benefits of this role

  • Flexible hours to accommodate your other commitments (i.e fetching kids from school)
  • Working with small team and informal work environment
  • The position is negotiable. You can choose to keep working part-time or change to full time
  • Ongoing career development and training
  • Surrounded by beautiful quality linen so going to work feels like going shopping
  • Generous staff discounts
  • Our warehouse is located in Maribyrnong, stones throw from High Point Shopping Centre
  • Be a part of a growing brand


Our working hours is Mondays to Fridays 9am to 5pm. If you feel you have the personal attributes and skills required for this role, we look forward to hearing from you. Please indicate your preferred working days and times and if you would consider a career development and going full-time in the future.  With this opportunity you will be part of a family business where you’ll feel like you belong, and our flexible and informal work environment helps bring balance between work and home. Please send your CV with references and a covering letter why you would be most ideal for this role to [email protected]

Applications WITHOUT a tailored cover letter will not be considered.

If you can see this in our website, that means the position is still open. Thank you for your time.